Shipping policy

Shipping Policy

We ship fast, so you can rep the brand sooner. Here’s everything you need to know about how we deliver your gear.

Shipping Locations

At this stage, we ship to Australian addresses only.

Shipping Rates

• Standard Shipping: $9.95
• Express Shipping: $14.95

Shipping costs are calculated at checkout.

Dispatch Times

Orders are dispatched within 1-3 business days from the date of purchase. Orders placed on weekends or public holidays will be processed the next business day.

Delivery Times

• Standard Shipping: 3–7 business days (metro areas)
• Express Shipping: 1–3 business days (metro areas)

Regional or remote areas may take a little longer depending on the carrier.

Order Tracking

Once your order is packed and ready to roll, you’ll receive an email with your tracking details so you can keep an eye on your delivery.

Lost or Delayed Orders

We’ll always do our best to help track down your order if it goes missing in transit. Get in touch with us at staff.burningbridges@gmail.com with your order number if you haven’t received your delivery within the expected timeframe.

Important Info

BBActive is not responsible for any shipping delays caused by couriers, public holidays, or extreme weather events — but we’ll have your back wherever we can.